Diploma Shipping, Tracking, and Replacement Information

Diplomas for the Graduate School of Arts & Sciences, the School of Public Health, and the Law School are mailed after degrees are conferred, including May commencement.

Diplomas for all other professional schools and Yale College are mailed after degrees are conferred, except May Commencement. 

An email notification is sent from Yale when a diploma has been shipped. The email will include information about the shipment and the tracking details. After the diploma has been shipped, the delivery typically takes up to 4 weeks for domestic (U.S.) addresses and up to 8 weeks for international addresses. Delivery times may vary depending on postal service processing and local conditions.

FAQ: Diploma Shipping, Tracking, and Replacements

How do I track my diploma?
Check the tracking number included in your diploma shipment email.

How long does delivery take?
Up to 4 weeks domestically and up to 8 weeks internationally.

What if my diploma is missing?
Contact the Yale Diplomas Office if it has not arrived after the expected delivery timeframe.

What if my diploma is damaged?
Contact the Yale Diplomas Office to request a replacement.

Who do I contact for help?
Email diplomas@yale.edu

After a diploma has been shipped, delivery typically takes:

  • Up to 4 weeks for domestic (U.S.) addresses
  • Up to 8 weeks for international addresses

Delivery times may vary depending on postal service processing and local conditions.

You will receive an email notification from Yale when your diploma has been shipped. This email will include information about your shipment and tracking details.

Your tracking number is included in the diploma shipment notification email sent by Yale.

Look for the tracking information in the email you received when your diploma was shipped.

This usually means the USPS acceptance scan was not completed when the package was picked up.

Although tracking may not show movement immediately, your diploma may still be in transit. In some cases, the first tracking update does not appear until the shipment reaches a USPS processing facility closer to its destination.

Before reporting a missing diploma:

  1. Check your tracking information.
  2. Confirm that the expected delivery timeframe has passed: 
    • Up to 4 weeks for domestic shipments
    • Up to 8 weeks for international shipments
  3. Monitor tracking for updates, as USPS scans may occasionally be delayed.

If your diploma has still not arrived after the expected delivery period, contact the Yale Diplomas Office for assistance.

If tracking indicates delivery but you cannot locate your diploma:

  • Check with household members, neighbors, building management, or mailrooms.
  • Verify the delivery address associated with your diploma order.
  • Contact the Yale Diplomas Office for assistance if the diploma cannot be located.

Yes. Diplomas damaged during shipping can be replaced.

Contact the Yale Diplomas Office and provide details about the damage. The office will work with our diploma vendor to arrange a replacement.

No. Students will not be charged for replacement diplomas that are lost or damaged during shipment.

Replacement costs and shipping are covered by our diploma vendor in these situations.

Most shipping damage occurs during postal transit and can be caused by:

  • Bent or crushed mailers
  • Weather exposure
  • General mail handling during transportation

Yale Diplomas Office: diplomas@yale.edu

The Yale Diplomas Office can assist with:

  • Tracking questions
  • Delayed deliveries
  • Missing diplomas
  • Damaged diplomas
  • Replacement requests