Banner Support for Staff

Banner is the Student Information System (SIS) for Yale University.   Banner supports processes across multiple units within Yale University including, but not limited to,  Admissions, Financial Aid, Registrar, Housing, and Student Administrative Servicesy.  That is, Banner is not strictly a University Registrar’s Office (URO) system, nor is it administered by the URO.

The Banner Support website provides the University community with a centralized location for Banner information: user access, announcements, FAQs, training guides, and support. This site is intended to be a central resource about Banner at Yale.

Accessing Banner

University employees seeking access to Banner administrative forms should have their supervisor submit a formal request for access via the form link below. The University Registrar’s Office will grant access if the request is reviewed, deemed appropriate, and approved.

Banner users must comply with the Family Educational Rights and Privacy Act (FERPA) of 1974. Before access to Banner is issued, new users will be asked to complete a course and agree with the FERPA responsibilities required of employee members handling student information.

For questions about access to Banner, write to registrar@yale.edu.

Access requests — Frequently Asked Questions

Request access to Banner

When there is an administrative staff change please submit the Change of Administrative Staff Notification form. The form will go to the University Registrar’s Office.

Banner Data Usage Request

The University Registrar’s Office (URO) provides data only for the operational needs of the University and to support regulatory compliance. Data is not provided by the URO for research purposes for faculty or students.

Complete the Banner Data Usage Request form to request to use data from Banner. (Note: the form may take several seconds to load on the page.) This form should not be used to request access to Banner. (See also Data Usage Request FAQ.)

Understanding Data Access Levels

To protect student privacy and uphold data security, access to information from the student information system is granted based on your role and the nature of the data. Below are the three categories of data access:

Controlled Access

This is the default level of access. It includes data that you need to do your everyday job based on your role at the University. Based on your role, there will be no need to request special access. Examples include: Student names, email addresses, netIDs, enrollment status, fields of study

Limited Access

This data is moderately sensitive. Your role may already entitle you to limited access data, but in some cases you may need to request additional access. You will need to provide explanation as to why you need it for a legitimate educational or operational reason. Your request will be reviewed before access is granted. Examples include: student course enrollments, student grades, citizenship

Restricted Access

This is highly sensitive data and is only provided in rare cases. Access requires a clear, documented justification and may also require approval from the University’s Data Governance Committee. In most cases:

• Data will be shared in aggregate form (summary), not as detailed individual records.

• Data may only be used for the approved purpose and by the individuals named in the request.

• It must be stored securely, not shared, not reused for other purposes, and destroyed after use.

For questions and more information, refer to the following pages: